Arranging a funeral during the Covid-19 Pandemic

Guidelines with effect Monday 26th April 2021
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​We have been following the outbreak of the Covid-19 virus since December 2019 and have adhered to all guidelines issued since then. In a rapidly changing environment where the situation changes almost daily, we will continue to look after our families. We are taking every step possible to ensure that all funeral services go ahead while ensuring the health and safety of  all our clients, staff and the community as a whole and the dignity of the deceased people we care for, are maintained at all times.

Please contact us on 01698 285 350 where we can assist you accordingly.

Can I still arrange a funeral?
Yes, we are currently still arranging funerals and we are still available 24hrs a day 7 days a week. Funerals can still be arranged in person at our funeral parlour or in your own home, but this is by appointment only and we would ask that you contact us on 01698 285 350 to do so. 

If you are self isolating or prefer to do so, our staff have a wealth of experience arranging funerals remotely, this can be done via telephone, email skype or any platform you may wish.

Funeral services
Although funeral services are still taking place at this time, there have been restrictions put in place as to what services can be provided. 
The Church of Scotland and the Diocese of Motherwell are now allowing funeral services to take place within churches with a strict limit of 50 people in attendance.

Crematoria and burial grounds at this time are still allowing attended funeral services to go ahead but request that it is strictly limited to 50* people. Everyone attending whether indoors or outdoors are required to wear a mask unless they are exempt on medical reasons.
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*South Lanarkshire Crematorium can accommodate 34 people
*Daldowie Crematorium West Chapel can accommodate 50 people
*Daldowie South Chapel can accommodate 20 people

Can I still have a funeral tea?
As of Monday 26th April, funeral tea’s are now permitted to take place. Up to 50 people are now permitted to attend as long the premises allow this within their own specific guidelines. Your funeral director will be able to advise on local establishments catering for this. The serving of alcohol is permitted.

Social distancing should still be adhered to and all facilities are offering gloves and hand sanitiser on entry if required. You will also be required to provide track and trace information on entering any facility.
We would advise that pregnant woman and those from the at risk categories do not attend. Again we would ask in the first instance that you call us on 01698 285 350.
 
Registering a death
All face to face appointments at the registration office have been postponed. Hospitals and GP’s are sending the death certificate direct to the registrar and families will then be required to make contact with the registrar via telephone to arrange registration. All death registrations will take place remotely via telephone with no exceptions. We can  assist you with this process and liaise directly with the registrar and bereavement services on your behalf.

 Can I still visit my loved one?
 You can still come and visit your loved one at our premises, however we would ask that this be kept to immediate family with the restriction in place of 2 people at any one time. This would be arranged by appointment only.
 If the death was caused by Covid-19 then unfortunately this will not be possible

Can the funeral service be delayed?
Local authority and central government guidelines are changing weekly and at this stage we are unsure of how long these restrictions will be in place. It would be our advice that all funerals should take place rather than delaying them indefinitely. While it is likely that this would not be how you or your loved one had planned the funeral to be carried out, we will endeavour to make it as personal and unique as we possibly can. At a later date, when restrictions have been lifted we will do everything we can to assist you in arranging a memorial service or celebration of life.
 
 What we are doing to keep people safe
 As a company we have a responsibility to the families we assist, our staff and families and the community as a whole, in doing so we have put in place the following restrictions.
·         Limousines will be provided for those requiring transport, our limousines are fully cleaned and                      santised both prior to and after use. Our drivers are required to wear face coverings
·         At this time embalming will be provided on a case by case basis however this will not stop you from               visiting your loved one.
·         We will be limiting the access to our funeral parlour and any access will be by prior appointment only           and limited to two persons
·         Hand washing facilities, hand sanitiser and gloves will be made available to all.
·         We will continue to maintain the highest level of dignity when caring for your loved one.
 
This page is for reference only but should you require any clarification on the points above or any further information, please do not hesitate to contact us on 01698 285 350 at the earliest opportunity, this way we can advise you accordingly. We guarantee that 24hrs a day 7 days a week your call will be answered by a member of our team.

We are following all guidelines issued by the Scottish government, these guidelines can be found in the attachment below.

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