What to do when someone dies.

When someone you love passes away, we often do not know where to turn or what to do next. We
would urge you to contact us straight away and allow us to guide you through the next steps.

When someone dies at home. 

When someone dies at home while under medical care, a doctor is required to certify death. If no
medical practitioner is in attendance at time of death, then dial 111 and the relevant services required
will be notified. You do not need to wait on a doctor attending before contacting us, however we
cannot attend until death has been certified.

When someone dies in hospital or nursing home care.

 When someone dies in hospital or nursing home care, the medical staff present will certify death and complete all necessary paperwork.
The Medical Certificate of Cause of Death will be issued at a later
point. We should then be contacted by either yourself or nursing staff to bring your loved one into our
care.

When a sudden or unexplained death occurs. 

When a sudden or unexplained death occurs in Scotland, the procurator fiscal will be required to
carry out an investigation. They will be notified by either the emergency medical services or the
police. The deceased will be taken into the care of the Crown Office, however you do not need to
wait until the body has been released before contacting us.

How do i know which funeral director to instruct?

When instructing a funeral director to carry out funeral services it is important that you opt for the
right people to carry out your wishes. Although price is important, it is just as important to find
people you are comfortable with and people you would trust to care for your loved one. If you are
able, conduct some research, call around for prices and check for reviews and testimonials.

 Registering a death. 

When a doctor issues the Medical Certificate of Cause of Death an appointment must be made to
register a death at a registration office, this allows for paperwork to be released in order for the
funeral to take place. You do not have to register a death before contacting a funeral director. We will
assist you in arranging this process. For government advice when registering a funeral please visit
https://www.mygov.scot/register-death/

Visiting the deceased. 

Coming to visit your loved one to pay respects is an entirely personal choice. Some people take
comfort in seeing their loved one at rest while others prefer to remember them as they were.
When choosing a funeral director, it is important to take this into consideration, as some low-cost
providers do not offer this option. Funeral directors like ourselves, who can facilitate this choice, will
have private rooms of remembrance.
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Arranging a funeral service. 

When arranging a funeral, you are employing a funeral director to carry out both you and your loved
one’s instructions. Funeral arrangements can be made at any location you feel most comfortable, be
it your own home, a funeral parlour or even a solicitor’s office. A funeral director should listen,
support and guide you through the entire process at what is a very emotional time. All arrangements
will then be made in accordance with your wishes. In September 2017 The Good Funeral Awards
rated us number one funeral arranger in the United Kingdom.

Why choose Young's?

 
We are a small family firm who are passionate about providing fair and transparent funeral
services to anyone who may require our assistance. We do it right first time, every time as
there is no second chances and our attention to detail is impeccable.

We can provide funeral services for anyone who has passed away, irrespective of their faith,
beliefs or denomination. We will advise and guide on a funeral service that is as individual in
death as the deceased was in life.

Our staff are trained to listen, support and guide you. You will have a single member of our
team dedicated to you from initial point of contact, throughout the arrangement process, on
the day of the funeral and in the days and weeks following.

Our costs are fair and transparent, we have no corporate shareholders with a profit driven
ethos and no sales targets, so will never sell you a service that you don’t require.

When your loved one dies, they will be transported from their place of death directly to our
funeral home in Hamilton where they will remain until the day of the funeral unless directed
otherwise by yourself. We do not operate a centralised “hub”.

We will only ever refer to your loved one by their given name, never by a number and we will
always take care of them as if we were taking care of our own. We provide a very personal
service, we do not operate as a factory style funeral service provider.